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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, of course. Actual images of the products are provided on the site.

Where can I view my sales receipt?

You can view and download your sales receipt by logging into your account under My Account and navigating to your order history. A copy is also sent to your registered email upon completing a purchase.

How can I return an item?

To initiate a return, go to your account orders page or contact customer support via email at contact.dracodesignbd@gmail.com or by calling 01337-690009. Items must be unused and in their original packaging.

Will you restock items indicated as “out of stock?”

Popular items are frequently restocked. You can sign up for restock notifications on the specific product page or reach out to customer service to inquire about availability timelines.

Where can I ship my order?

Orders can be shipped nationwide across Bangladesh, including direct delivery within the Dhaka area.

INFORMATION ABOUT US

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